Effective Communication Skills
Effective communication Skills

Effective Communication Skills

Learn the skills involved in successful face-to-face, telephone, email and presentation communication

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Who is this course for?

If you are starting your first job and want to understand how to communicate effectively with your manager, colleagues or customers, or want to understand what makes effective communications in the workplace then LET'S-BEGIN Effective Communications Skills is the course for you.


  • Rapid learning through the combined use of audio, text, imagery and computer animation
  • Flexibility to pause, bookmark and resume the course at any time
  • Store points and make notes as you go along for personalised training
Trolley - Bulk purchasing available

Bulk purchasing / licencing available

If you are a company, university, school or an individual who wish to purchase multiple training courses or programmes please contact us before you order, we will be happy to discuss terms.

Headphones - Learn anywhere

Learn anywhere

With every LET'S-BEGIN training course you will get a free stand alone audio only version compatible with all MP3 players.

After this course you will have learnt:

  • The importance of effective communication - a definition, 2 purposes and 5 principles
  • 12 examples of bad communications to avoid
  • The Best Practice MAP and 7 attitudes, 7 behaviours, 6 processes and 2 protocols to help you communicate effectively
  • Face-to-face, by phone, by email and in meetings, using a 5-point checklist for each
  • An introduction to making a presentation
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