Retail Sales

Retail Sales Training Course

 

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Who is this course for?

If you are starting a new retail sales job then LET'S-BEGIN Retail Sales provides you an online business training course covering your first 90 days in and will help you achieve early success. Whatever your situation LET'S-BEGIN Retail Sales is designed to boost your effectiveness, it’s for people of all ages, skills and backgrounds.

Features

  • Rapid learning through the combined use of audio, text, imagery and computer animation
  • Flexibility to pause, bookmark and resume the course at any time
  • Store points and make notes as you go along for personalised training
Trolley - Bulk purchasing available

Bulk purchasing / licencing available

If you are a company, university, school or an individual who wish to purchase multiple training courses or programmes please contact us before you order, we will be happy to discuss terms.


Headphones - Learn anywhere

Learn anywhere

With every LET'S-BEGIN training course you will get a free stand alone audio only version compatible with all MP3 players.

After this course you will have learnt:

  • 3 key points to meet expectations in a new job
  • How to work with your manager - 8 ways for a good start
  • The principles of good team work
  • 6 ways to create a good first impression on colleagues
  • How Human Resources can help you
  • What is retail sales, and how to identify good and bad sales behaviours
  • The importance of a good first impression with customers
  • The key steps in the sales process
  • How to solve customer complaints
  • The importance of customer loyalty & 6 ways to make it happen
  • The importance of shop floor layout and how it affects product sales
  • The key points about stock taking and the use of Information Technology
  • Communication skills - inside your team
  • Time management and & meeting deadlines
  • 8 interpersonal skills to help you in meetings, on the phone or using email.
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